We are coming out. Here is how to get ready.
A few minutes of prep makes the visit faster and keeps your stuff dry, your pets calm, and the crew moving. Here is exactly how an appointment with JNR goes, start to finish.
From booking to the report in your inbox.
We Confirm the Day
Once your bid is approved, Jesse gets you on the schedule and confirms the day. Portland weather gets a vote — if freezing temps or heavy rain would compromise the treatment, we would rather move the date and keep you happy.
You Run the Quick Checklist
The checklist below covers everything — gates, windows, water access, pets, and anything you do not want wet. None of it is hard; all of it helps.
Job Day
The crew works the roof, gutters, and whatever else is on the bid. We use your front water spigot for the treatment and cleanup, and we do a pre-work roof check with photos of anything worth knowing about — shingle condition, leak hazards, small repairs we spot.
Cleanup & Your Photo Report
We clean up after ourselves before we leave, and your full inspection report — photos included — lands in your inbox.
Before we arrive.
None of this is required — but taking care of it ahead of time means less back-and-forth once the crew is on site.
Unlock any gates so we can get to the roof and gutters.
Have the water spigot closest to the front parking area open and accessible — we use it for the treatment and and cleanup.
Close all windows.
Move or cover anything you do not want wet or dusty — cars, patio furniture, shoes, floor mats, grills, ponds, and fountains.
Bring animals inside. Flip pets dishes or bring them in.
Clear driveways, walkways, and other hard surfaces we will need to work around.
If you have a bee hive on the property, please have it taken care of before we get on the roof.
Let us know ahead of time if you have gutter guards installed.
If another contractor is scheduled around the same time, let's coordinate so JNR is the only crew on the property while we work.
Why we ask.
Roof cleaning shakes moss, debris, and water loose — that is the job. The checklist exists so none of it lands on anything you care about, the crew is not waiting on a locked gate, and your pets are not stressed by strangers on the roof. Five minutes of prep, and the whole visit runs the way it should.
Questions before the day? Call or text us at (503) 432-9093 — he answers.
Get a free roof inspection.
Tell us about your roof and we will take a look — No pressure, no obligation, just an honest answer.